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The mission of Northeast Iowa Community College Business and Community Solutions is to collaborate with businesses, industries and the community to pr ...  View More

This course introduces leaders to Appreciative Inquiry as a strengths-based approach to leadership and organizational development. Rather than focusin ...  View More

Becoming a Notary Public is a great way to be of service to others while developing a part-time income stream outside of your regular job. In this hom ...  View More

Psychological safety is a critical ingredient in creating workplaces where individuals feel empowered to express ideas, share concerns and take risks ...  View More

Burnout affects productivity, engagement and overall well-being—for both leaders and their teams. This course equips managers with the knowledge to re ...  View More

Being an effective coach requires skills that can be practiced and mastered, including listening, building credibility and trust, and showing empathy. ...  View More

Being an effective coach requires skills that can be practiced and mastered, including listening, building credibility and trust, and showing empathy. ...  View More

Leaders who know how to coach effectively can significantly strengthen their team’s cognitive resilience and mental well-being. This session introduce ...  View More

It is imperative for supervisors to intervene promptly and effectively in the troublesome interpersonal conflicts that can occur between employees in ...  View More

Don’t forget to consider the customer while offering service. Easy, right? Then why do we all have examples of poor customer service to share? Put the ...  View More

The generally accepted definition of EQ is the extent to which one manages emotions and thoughts, copes with and responds to pressure, and is able to ...  View More

This session delves into the essentials of emotional intelligence in the workplace, offering actionable strategies to enhance presence, set healthy pr ...  View More