Skip to main content

Frequently Asked Questions

COVID-19 UPDATE: The NICC Pandemic Response Team has made face coverings (cloth covering, disposable or cloth mask) optional for those fully vaccinated in all campus buildings. For those not fully vaccinated, face coverings are encouraged along with social distance requirements. Disposable masks will be provided, if needed. Students, instructors and staff may wear homemade and/or personal cloth face coverings that adhere to CDC recommendations if they choose to do so. A disposable mask must not be used for more than one day.

How do I register and pay for a class?
There are several ways to register and pay for Northeast Iowa Community College (NICC) Business and Community Solutions classes, including online, phone or fax. Acceptable payment includes Visa®, MasterCard®, or Discover®. If you choose to pay in person or by mail you may also pay by cash or check. Call for additional questions:  844.NICC.EDU  |  844.642.2338, ext. 1399

Download a Registration Form to Register by Mail or Fax.

How do I register for a Certificate or Professional Series?
Many classes are being offered in a bundle as a Certificate or Professional Series. Each one may be set up slightly different. Some may require you to register for all options at one time, while others will allow you to register one at a time. For more information, contact NICC Business and Community Solutions. Select the link below to view a print version of these instructions.

           Print Instructions

 

How do I create my profile?
To utilize on-line registration, view your profile and classes, first-time users must click LOGIN/CREATE ACCOUNT. This will create your own username, password and profile. For assistance or questions please contact Business and Community Solutions. 844.NICC.EDU  |  844.642.2338, ext. 1399

Is there a minimum age for students to take NICC Business and Community Solutions courses?
Generally, students age 17 or older are permitted to register for adult Business and Community Solutions courses according to standard enrollment procedures. Students under the age of 17 may enroll at the discretion of the Program Manager and/or class instructor. For more information please contact NICC Business and Community Solutions. 

Can I purchase gift certificates for classes?
Gift certificates are available for purchase online for a dollar amount that can be applied to a class of the recipient’s choice. For more information please contact NICC Business and Community Solutions.

Can my employer pay for my course?
We can bill an organization or agency for NICC Business and Community Solutions class charges. To do so, we must receive verification in writing from that party, indicating which of your charges (tuition, fees, books, etc.) they are willing to pay. Any charges not covered by the Third Party are your responsibility. For more information, please contact Business and Community Solutions.

Can I cancel my registration in a class?
To cancel your registration before a class starts you must call:  844.NICC.EDU  |  844.642.2338, ext. 1399

What is the refund policy?
If a class is canceled by NICC, a full refund will be issued. No refund will be given if the participant cancels 5 business days or less prior to class start date. Note that some fees are not refundable.

How do I print a receipt?
To print a receipt for classes that begin after January 1, 2011, just sign in and select My Transactions then locate your class. Under Action, select Print View, then print your receipt. For receipts prior to January 1, 2011, please contact an NICC Business and Community Solutions team member.

How do I print a transcript?
To print a current transcript of classes after January 1, 2011, just sign in and select My Transcript from the menu bar on the left side of your screen. In the upper left corner of the export link, select the format you would like and print. For transcripts prior to January 1, 2011 or If you need an official transcript, please contact an NICC Business and Community Solutions team member.

Where can I find where my class will be held?
The class confirmation email upon registration has the class location including city, building and room.  

Inclement Weather
Your instructor will share the inclement weather policy with you during the first class. If the location of your class is closed, your class is canceled and you will be notified by NICC BCS Staff. Inclement weather class information may also be communicated via local radio and television stations or you may call Northeast Iowa Community College at 844.642.2338 ext 1339 or visit www.nicc.edu

When is a class canceled?
NICC Business and Community Solutions makes every effort to maintain the schedule of classes as announced in our marketing materials. However, we reserve the right to cancel classes, change instructors, switch rooms, and combine classes when necessary without previous announcement. If this occurs, you will receive a refund if you do not transfer to a different class section. For more information, please contact Business and Community Solutions. 

Can I register for a class that is full?
Some classes have a maximum class size and for specific reasons, that maximum number must be adhered to. For example, a computer course is limited in size by the number of computers available in that classroom. If you wish to be considered for registration in a class that is currently full, you can request to be added to a waiting list by signing in online and clicking Add Me to the Waiting List next to the class that is full. If an opening becomes available, a Business and Community Solutions team member will contact you to finalize your registration. 

How do I update my profile?
You may edit or update your student profile at any time. After signing in, access the link entitled My Profile to change any of the information. When you are finished with your edits, scroll to the bottom of the page and click Submit. For more information, contact NICC Business and Community Solutions.

How do I access my Brightspace Online Class? 
All students who need access to Brightspace for class materials will be sent an email with log in instructions prior to class start.  Students must log in through the Business and Community Solutions website (www.nicc.edu/solutions).