Skip to main content

Frequently Asked Questions

How do I find a class on the website?
To search for a class, you do not have to be logged in or have a profile. To search for a class, if you know the class ID number, type it into the search field, "Search for a class" and click GO, located in the upper right hand corner of the website. In this same search field, you can also type in a keyword to find existing classes. Another option to search for classes is to select All Classes on the left hand side of the screen and search under the appropriate Category or Subcategory. For further assistance or questions, please contact Business and Community Solutions: 844.NICC.EDU  |  844.642.2338, ext. 1399 between 7:30am and 4:30pm Monday - Friday.

How do I create my profile?

To utilize online registration, view your profile and classes, first-time users must click LOGIN/CREATE ACCOUNT. If you are a NEW student, click on Create New Profile. This will take you to the profile creation screen, where you can create your own username, password and profile. If you have created a profile previously, click on Sign in and Login. If you do not remember your login credentials, click on Forgot your username and/or Forgot your password. For further assistance or questions, please contact Business and Community Solutions: 844.NICC.EDU  |  844.642.2338, ext. 1399 between 7:30am and 4:30pm Monday - Friday.

How do I update my profile?

You may edit or update your student profile at any time. After signing in, access the link entitled My Profile to change any of the information. When you are finished with your edits, scroll to the bottom of the page and click Submit. For more information, please contact Business and Community Solutions: 844.NICC.EDU  |  844.642.2338, ext. 1399 between 7:30am and 4:30pm Monday - Friday.

How do I register and pay for a class?

There are several ways to register and pay for Northeast Iowa Community College (NICC) Business and Community Solutions classes, including in person, online or by phone. Acceptable payment includes Visa®, MasterCard®, or Discover®. If you choose to pay in person or by mail you may also pay by cash or check. For further assistance or questions, please contact Business and Community Solutions: 844.NICC.EDU  |  844.642.2338, ext. 1399 between 7:30am and 4:30pm Monday - Friday.

Download a Registration Form to Register by Mail. Please send to:
NICC BCS
Wilder Business Center
PO BOX 400
1625 Hwy 150 South
Calmar, Iowa 52132
OR: 
NICC BCS
Town Clock Center
680 Main Street, Ste 1
Dubuque, Iowa 52001


Can I register for a class that is full?
Some classes have a maximum class size and for specific reasons, that maximum number must be adhered to. If you wish to be considered for registration in a class that is currently full, you can request to be added to a waiting list by signing in online and clicking Add to Waiting List next to the class that is full. If an opening becomes available, Business and Community Solutions will contact you to finalize your registration. 


Can my employer pay for my course?
Yes, your organization can be invoiced for all of the class fees. To do so, the organization must call or email with approval and/or verification and indicate which charges (tuition, fees, books, etc.) should be included. Any charges not covered by your organization are your responsibility. For more information, please contact Business and Community Solutions: 844.NICC.EDU  |  844.642.2338, ext. 1399 between 7:30am and 4:30pm Monday - Friday.

How do I access funding or make payments?
To reserve a seat in a class, payment must be received in full at the time of registration. Opportunities may arise through grant funds to assist students. For eligibility for grand funds or to discuss payment plan options, please contact Business and Community Solutions: 844.NICC.EDU  |  844.642.2338, ext. 1399 between 7:30am and 4:30pm Monday - Friday.


How do I print a receipt?

To print a receipt, sign in and select My Transactionslocate your class. Under Action, select Print View, then print your receipt. For further information regarding financial transactions, please contact Business and Community Solutions: 844.NICC.EDU  |  844.642.2338, ext. 1399 between 7:30am and 4:30pm Monday - Friday.


Where can I find where my class will be held?
The class confirmation email you received upon registration has the class location including city, building and room. The class location can also be found by logging into your student profile, under the Menu tab, Current Registrations.


How do I access my Brightspace Online Class? 
All students who need access to Brightspace for online class materials will be sent an email with login instructions prior to class start.  Students must login through the Business and Community Solutions website (www.nicc.edu/solutions).  This email will contain information regarding your username and link to set your password. Enter your username and password. Once you are logged in, go to the left-hand side under Menu, then click Current Registrations. Find your class under Class Name and click on GO TO CLASS under Class Location. You are now logged into the Brightspace portal, where you will find your class under My Courses. If you experience difficulties logging in or accessing your class, please contact Business and Community Solutions: 844.NICC.EDU  |  844.642.2338, ext. 1399 between 7:30am and 4:30pm Monday - Friday.

 

What is the refund policy?
If a class is canceled by NICC, a full refund will be issued. No refund will be given if the participant cancels 5 business days or less prior to class start date. Note that some fees are not refundable. To cancel your registration, please contact Business and Community Solutions: 844.NICC.EDU  |  844.642.2338, ext. 1399 between 7:30am and 4:30pm Monday - Friday.


How do I print a transcript?
To print an unofficial transcript, sign in and select My Transcript from the menu bar on the left side of your screen. In the upper left corner of the export link, select the format you would like and print. For transcripts prior to 2011 or If you need an official transcript, please contact Business and Community Solutions: 844.NICC.EDU  |  844.642.2338, ext. 1399 between 7:30am and 4:30pm Monday - Friday. There is a fee for an official transcript.

 

Inclement Weather
Your instructor will share the inclement weather policy with you during the first class. If the location of your class is closed, your class is canceled and you will be notified by NICC BCS Staff. Inclement weather class information may also be communicated via local radio and television stations or you may call Northeast Iowa Community College at 844.642.2338 ext. 1399 or visit www.nicc.edu


When is a class canceled?
NICC Business and Community Solutions makes every effort to maintain the schedule of classes as announced. However, we reserve the right to cancel classes, change instructors, switch rooms, and combine classes when necessary without previous announcement. If this occurs, you will be notified. For more information, please contact Business and Community Solutions: 844.NICC.EDU  |  844.642.2338, ext. 1399 between 7:30am and 4:30pm Monday - Friday.


Can I purchase gift certificates for classes?
Gift certificates are available for purchase online for a dollar amount that can be applied to a class of the recipient’s choice. For more information, click Purchase a Gift Card or contact Business and Community Solutions: 844.NICC.EDU  |  844.642.2338, ext. 1399 between 7:30am and 4:30pm Monday - Friday.