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Business Summit | Elevate the EVERYDAY with Black Tie Moments 

ID:96644
A Black Tie MOMENT is an unforgettable emotional moment that stays with us forever. Are you providing enough of these moments to your customers, clien ...  View More

Schedule : Wed 9:00 AM - 11:00 AM; 1 session on 05/15/2024

Location : Peosta, NICC Peosta Campus Location : 
  Peosta, NICC Peosta Campus.

Tuition: $169.00

Please read: Continental Breakfast will be ...More

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Career Pathway Certificate: Customer Service 

ID:97610
Customer Service representatives are often the heart and soul of successful organizations, serving as internal communicators, organizers, and faci ...  View More

Schedule : Multiple Class Schedules:   Weekly - Thu 5:30 PM - 8:30 PM; 9 sessions starting 9/19/2024, ending 11/14/2024. 
   Weekly - Mon, Wed 5:30 PM - 7:30 PM; 6 sessions starting 9/30/2024, ending 10/16/2024. <

Location : Dubuque, NICC Town Clock Business Center Location : 
  Dubuque, NICC Town Clock Business Center.

Tuition: $1,199.00

Please read: Tuition Assistance and childcare support is ...More

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Managing the People Side of Change 

ID:95257
Often organizational change focuses on the business case, the process and new systems while overlooking the psychology of those impacted. In this inte ...  View More

Schedule : Tue 9:00 AM - 10:00 AM; 1 session on 07/23/2024

Location : Calmar, NICC Wilder Business Center Location : 
  Calmar, NICC Wilder Business Center.

Tuition: $79.00

View Professional Series information for HR Alliance (HRA) - Calmar Area 2024  »

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The Communicator's Edge: Vocal Skills and Email Excellence 

ID:95342
Have you ever heard that it’s not what you say, but rather how you say it? The pitch, tone and pace of our voice conveys meaning. It is important to a ...  View More

Schedule : Tue 8:30 AM - 10:30 AM; 1 session on 05/14/2024

Location : Dubuque, NICC Town Clock Business Center Location : 
  Dubuque, NICC Town Clock Business Center.

Tuition: $99.00

View Professional Series information for Business Consortium 2024 - Dubuque  »

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The Power of Story: Using Storytelling to Boost Your Business 

ID:96743
Stories are foundational to all considerable parts of our lives, from our upbringing, to our traditions, to our visions for the future. Great storyt ...  View More

Schedule : Tue 8:00 AM - 10:00 AM; 1 session on 09/24/2024

Location : Dubuque, NICC Town Clock Business Center Location : 
  Dubuque, NICC Town Clock Business Center.

Tuition: $79.00

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Virtual Live | Gratitude May Help Improve Retention 

ID:95256
Retention now is priority ONE. With tremendous recruitment challenges, we have to increase our retention efforts in ways that matter. Learn from the l ...  View More

Schedule : Thu 9:00 AM - 10:30 AM; 1 session on 06/20/2024

Location : Online, Zoom- Virtual Location : 
  Online, Zoom- Virtual.

Tuition: $99.00

Please read: Log In Instructions will be sent 2 days ...More

View Professional Series information for HR Alliance (HRA) - Calmar Area 2024  »

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Virtual Live | Motivating and Engaging Different Generations in the Workplace (HR Alliance: HRA2024) 

ID:95255
From Boomers to Gen Xer’s, Millennials and beyond, the generational differences in work habits, and expectations for feedback and advancement, present ...  View More

Schedule : Tue 9:00 AM - 10:00 AM; 1 session on 05/07/2024

Location : Online, Webinar Location : 
  Online, Webinar.

Tuition: $79.00

Please read: Log in instructions will be sent 2 business ...More

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{On-Demand} Conflict Management 

ID:94280
It is imperative for supervisors to intervene promptly and effectively in the troublesome interpersonal conflicts that can occur between employees in ...  View More

Schedule : Weekly - Thu, Fri, Sat, Sun, Mon, Tue, Wed 12:00 AM - 12:00 PM; 348 sessions; starting 7/6/2023, ending 6/30/2024 ; Class Skip Dates : (No class on 9/4/2023, 11/23/2023, 11/24/2023, 12/22/2023, 12/25/2023, 12/26/2023, 12/27/2023, 12/28/2023, 12/29/2023, 1/1/2024, 3/29/2024, 4/1/2024, 5/27/2024)

Location : Online, Webinar Location : 
  Online, Webinar.

Tuition: $79.00

Please read: This is a On-Demand training that you can ...More

Call 844-642-2338 ext. 1399 to Register
 
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{On-Demand} Customer Service, Remember Me? 

ID:94282
Don’t forget to consider the customer while offering service. Easy, right? Then why do we all have examples of poor customer service to share? Put the ...  View More

Schedule : Weekly - Thu, Fri, Sat, Sun, Mon, Tue, Wed 12:00 AM - 12:00 PM; 348 sessions; starting 7/6/2023, ending 6/30/2024 ; Class Skip Dates : (No class on 9/4/2023, 11/23/2023, 11/24/2023, 12/22/2023, 12/25/2023, 12/26/2023, 12/27/2023, 12/28/2023, 12/29/2023, 1/1/2024, 3/29/2024, 4/1/2024, 5/27/2024)

Location : Online, Webinar Location : 
  Online, Webinar.

Tuition: $79.00

Please read: To Access Your Class in Brightspace: Step ...More

Call 844-642-2338 ext. 1399 to Register
 
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{On-Demand} Emotional Intelligence 

ID:94278
The generally accepted definition of EQ is the extent to which one manages emotions and thoughts, copes with and responds to pressure, and is able to ...  View More

Schedule : Weekly - Thu, Fri, Sat, Sun, Mon, Tue, Wed 12:00 AM - 12:00 PM; 348 sessions; starting 7/6/2023, ending 6/30/2024 ; Class Skip Dates : (No class on 9/4/2023, 11/23/2023, 11/24/2023, 12/22/2023, 12/25/2023, 12/26/2023, 12/27/2023, 12/28/2023, 12/29/2023, 1/1/2024, 3/29/2024, 4/1/2024, 5/27/2024)

Location : Online, Webinar Location : 
  Online, Webinar.

Tuition: $59.00

Please read: To Access Your Class in Brightspace: Step ...More

Call 844-642-2338 ext. 1399 to Register
 
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{On-Demand} Leading Virtual Teams 

ID:94277
Leading employees is an important responsibility that is not easy to do well. Leading employees remotely adds an even greater degree of difficulty! Th ...  View More

Schedule : Weekly - Thu, Fri, Sat, Sun, Mon, Tue, Wed 12:00 AM - 12:00 PM; 348 sessions; starting 7/6/2023, ending 6/30/2024 ; Class Skip Dates : (No class on 9/4/2023, 11/23/2023, 11/24/2023, 12/22/2023, 12/25/2023, 12/26/2023, 12/27/2023, 12/28/2023, 12/29/2023, 1/1/2024, 3/29/2024, 4/1/2024, 5/27/2024)

Location : Online, Webinar Location : 
  Online, Webinar.

Tuition: $79.00

Please read: To Access Your Class in Brightspace: Step ...More

Call 844-642-2338 ext. 1399 to Register
 
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{On-Demand} Tough Talks: Handling Difficult Conversations 

ID:94281
Difficult conversations are the elephant in the room: everyone has been part of one and no one ever wants to be. As a result, most of us don’t natural ...  View More

Schedule : Weekly - Thu, Fri, Sat, Sun, Mon, Tue, Wed 12:00 AM - 12:00 PM; 348 sessions; starting 7/6/2023, ending 6/30/2024 ; Class Skip Dates : (No class on 9/4/2023, 11/23/2023, 11/24/2023, 12/22/2023, 12/25/2023, 12/26/2023, 12/27/2023, 12/28/2023, 12/29/2023, 1/1/2024, 3/29/2024, 4/1/2024, 5/27/2024)

Location : Online, Webinar Location : 
  Online, Webinar.

Tuition: $79.00

Please read: To Access Your Class in Brightspace: Step ...More

Call 844-642-2338 ext. 1399 to Register
 
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Northeast Iowa Community College Business and Community Solutions
844.NICC.EDU  |  844.642.2338, ext. 1399
conted@nicc.edu

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