
There is often a mismatch between businesses and working with people in poverty or the people they serve. Getting better and different outcomes requires better and different approaches. Creating an environment that is truly poverty-informed and goes beyond welcoming people to wanting them takes a shift in paradigms. This session will talk about the value of embracing the lived experience of the people you serve as well as practical strategies to improve our work and your outcomes. You will be challenged, inspired, and hopefully left with a sense of urgency and optimism.