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Tough Talks: Handling Difficult Conversations

ID : 58724   
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We’ve all probably been part of a challenging conversation and recognize how uncomfortable they can be. When you understand why and how these conversations arise and learn some strategies to keep them on a constructive track, you can respond more effectively when difficult conversations occur in the future. We’ll talk about how to cope with difficult behavior patterns, avoid defensiveness, and seek to understand and learn from difficult conversations. This is one circumstance at which we can never be too skilled.  

Class Details



Schedule Information

Date(s) Class Days Times Location Instructor(s)
5/8/2018 Tue 8:00 AM - 11:00 AM Dubuque, NICC Town Clock Business Center  Map Celina E M Peerman Meridian People Development