Empathy. It’s a quality that is much needed in society and in the workplace. The Oxford Dictionary defines it as the “ability to understand and share the feelings of another.” Simply put, empathy is the ability to step into someone else’s shoes, be aware of their feelings and understand their needs. In the workplace, empathy can show a deep respect for co-workers and show that you care, as opposed to just going by rules and regulations. Join this class to explore the powerful tool of empathy that makes everyone feel like a team and increases productivity, morale and loyalty.