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Career Pathway Certificate: Customer Service/Hospitality

ID : 91419   
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Customer Service representatives are often the heart and soul of successful organizations, serving as internal communicators, organizers, and facilitators while functioning as the voice and face of the business to its external customers. Focus on business communication, customer service, problem-solving, decision making, and quality assurance. This class is part of a unique program designed to prepare workers for high-demand jobs. Tuition and childcare assistance is available for those who are eligible.

Call 844-642-2338 ext. 1399 to Register Send to Friend »

Class Details

11 Session(s)
Days of the Week :Multiple Days of the Week :
  Weekly - Thu.  
  Weekly - Fri.  

Location : Multiple Location : 
  NICC Town Clock Business Center
  Zoom- Virtual.

Instructor : Multiple Instructor :
 1.Paulette Milewski  2.Karen Tuecke 



Please read:  Tuition Assistance and childcare support is available to those who qualify. In partnership with Greater Dubuque Development Corporation, the College will provide childcare assistance at no cost while students are in this class. Also, full-time employed graduates from this program may qualify for additional childcare support for up to 12 months at a licensed or registered childcare provider.



Schedule Information

Date(s) Class Days Times Location Instructor(s)
4/13/2023 - 6/8/2023 Weekly - Thu 06:00 PM - 09:00 PM Dubuque, NICC Town Clock Business Center  Map Paulette Milewski 
5/5/2023 - 5/12/2023 Weekly - Fri 02:30 PM - 05:00 PM Online, Zoom- Virtual  Map Karen Tuecke