Sales professionals are the engines of successful organizations, building and maintaining relationships in which their customers feel valued, respected and heard. Certified sales professionals may command higher wages and earn promotions more readily than their uncertified counterparts because their pursuit of continuing education implied by the certification demonstrates commitment to their work.
This 32-hour class is designed for those entering the sales industry, and is also appropriate for those who currently work in the industry who seek to further develop and acquire documentation of their skills. The training focuses on developing sales techniques and navigating the sales cycle to be successful in this professional role within an organization. Through the use of lecture, discussion, case studies, role playing, audiovisual material and supplemental printed material, instructors will help students explore concepts such as defining target markets, building your brand, the sales process, developing and maintaining relationships, goal setting and professional development.