Mastering Difficult Conversations and Landing Feedback Right (HR Alliance: HRA2024)

In the face of the constant and unprecedented changes impacting today’s workplace, difficult conversations are unavoidable. This 90-minute interactive session is aimed at equipping professionals with the skills necessary to conduct these conversations with poise, clarity and empathy. The workshop focuses on techniques to deliver feedback that is constructive, effective and "lands right" with the recipient, ensuring that such conversations lead to positive change rather than conflict or disengagement. Join us to explore, practice and master the art of turning challenging conversations into opportunities for growth and collaboration.