Career Pathway Certificate: Customer Service

Customer Service representatives are often the heart and soul of successful organizations, serving as internal communicators, organizers, and facilitators while functioning as the voice and face of the business to its external customers. Focus on business communication, customer service, problem-solving, decision making, and quality assurance. This class is part of a unique program designed to prepare workers for high-demand jobs. Tuition and childcare assistance is available for those who are eligible.